Receptionist (Casual)

ErinoakKids Center for Treatment and Development • Brampton, ON

2d • CA$24 - CA$29 • Onsite

About The Position

ErinoakKids is currently seeking an enthusiastic individual to fill the role of a Receptionist supporting all of our sites (Mississauga, Brampton and Oakville) on a casual basis. Reporting to the Supervisor of Family and Community Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization. The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Requirements

• Minimum two (2) years of experience in a similar role;
• Must be able to travel across all three sites ( Mississauga, Brampton and Oakville)
• Must possess a valid Ontario driver’s license and have access to a personal vehicle
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem-solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;

Nice To Haves

• A college diploma in a related field is an asset;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

Responsibilities

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
• Flexibility required Monday to Friday (between 7:45am – 7:30pm). Some potential for Saturday coverage (8:30am to 4:15pm)
• Potential shift timings: Monday to Friday - 7:45am - 2:15pm or 12:30pm - 7:30pm, Fridays 1:00-5:00pm

Benefits

• The successful candidate will be required to complete a vulnerable sector search.
• Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree