Receptionist

Bayshore • Ottawa, ON

8h • Onsite

About The Position

Bayshore HealthCare is one of Canada’s leading providers of home and community health care services. They are a privately owned company that has been recognized for its achievements, including being a Platinum member of Canada’s Best Managed Companies Program since 2006 and a Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario in 2015. Bayshore Healthcare was also recognized on Forbes' 2023 list of Canada’s Best Employers. The company emphasizes Person- and Family-Centered Care (PFCC), an approach that values the patient's family in their healthcare journey and encourages active involvement in decision-making. This approach ensures respectful, compassionate, culturally safe, and responsive care tailored to the unique needs, values, beliefs, and preferences of patients and their families from diverse backgrounds. Bayshore Healthcare is hiring a Part-Time Receptionist for The Greystone Transitional Care Unit (TCU). This role is suitable for individuals who excel in a fast-paced care environment and are dedicated to supporting patients, families, and clinical teams with professionalism and empathy. Availability on weekends and evenings is required to meet the unit's needs and ensure continuous care.

Requirements

• Secondary School Diploma (clerical/receptionist training preferred)
• Minimum 2 years of receptionist experience, ideally in a healthcare or similar setting
• Strong communication and multitasking skills
• Proficiency with Windows software and multi-line phone systems
• A caring, proactive attitude and a commitment to confidentiality
• Ability to work independently and as part of a team
• Comfort working in a fast-paced, patient-facing environment
• Availability to work weekends and evenings

Nice To Haves

• clerical/receptionist training

Responsibilities

• Greet and assist patients, families, and visitors with warmth, compassion, and professionalism
• Serve as the first point of contact at the front desk, creating a calm and welcoming environment
• Manage a busy multi-line phone system, answering and transferring calls efficiently
• Monitor and maintain the front lobby area to ensure it is clean, safe, and organized
• Support the care team with administrative tasks such as filing, scanning, data entry, and internal communications
• Handle sensitive patient and corporate information with discretion and confidentiality
• Participate in health and safety initiatives and report any risks or concerns to your supervisor
• Engage in ongoing learning and contribute to quality improvement activities
• Collaborate with clinical and administrative staff to support smooth daily operations
• Demonstrate flexibility and initiative by assisting with additional tasks as needed

Benefits

• Bayshore is committed to a high quality and safe environment for both our staff and clients/patients.
• Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
• Bayshore’s commitment to Equity, Diversity & Inclusion is our strength.
• We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual’s purpose, potential and wellbeing.”
• Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees