Receptionist | Singing River Cardiology - Biloxi
About The Position
The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner. Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.
Requirements
- High school graduate or equivalent required.
- Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
- Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
- Must demonstrate keen mental faculties/assessment and decision making abilities.
- Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
- Must demonstrate strong written and verbal communication skills.
- Must possess emotional stability conducive to dealing with high stress levels.
- Must demonstrate ability to work under pressure and meet deadlines.
- Attention to detail and the ability to multi-task in complex situations is required.
- Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
- Must possess superior customer service skills and professional etiquette.
- Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
- Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Responsibilities
- Receives and assists patients and visitors
- Answers telephone calls
- Organizes appointments
- Facilitates patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner.
Benefits
- best-of-industry benefits
- scheduling options
- professional pathways
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
