Receptionist

Related•Springfield, MA

3d•Onsite

About The Position

Are you passionate about building strong connections with people? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most? If so, we are looking for you to join our team as a Receptionist! Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Requirements

The ability to thrive in a fast-paced environment.
Excellent written and verbal communication skills.
Bilingual Spanish is required
High School diploma or equivalent
Knowledge of Microsoft Office
Strong oral and written communication skills
Must be detail oriented and organized
Ability to work independently with minimal supervision
A proven track record of managing complex operational tasks.
A highly motivated and self-starter attitude.
You are committed to exceed expectations of those around you by providing exceptional service
You bring determination each day – embracing constructive criticism and pushing to get better
You believe in teamwork – that we are better, together
You are trustworthy and reliable to do the right thing – no matter what
You welcome everyone and know the best ideas are born through diversity of thought and perspective

Nice To Haves

Prior experience in the affordable housing industry (preferred but not mandatory).

Responsibilities

Providing timely and professional responses to phone calls and emails.
Welcoming tenants and new applicants and guiding them through the application process.
Distributing application materials, conducting interviews, and conducting background and credit checks.
Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
Greet residents and visitors and provides the highest standard of customer service to residents and applicants
Schedule appointments, complete follow-up on service requests
File documents, reports and maintain filing systems as requested
Provide general administrative support to office
Miscellaneous tasks and projects, as assigned