Receptionist

Concurrent Technologies Corporation•Johnstown, PA

41d•Onsite

About The Position

The Receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming and professional experience. This role is responsible for managing visitor check-ins, answering and directing calls, and performing basic clerical tasks to support the smooth operation of the front desk. The ideal candidate demonstrates strong communication skills, attention to detail, and a commitment to excellent customer service.

Requirements

High school diploma or equivalent.
0-2 years of experience in a customer-facing or receptionist role.
Strong verbal communication and interpersonal skills.
Basic proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook).
Ability to maintain a professional demeanor and provide excellent customer service.
Attention to detail and ability to follow standard procedures.

Nice To Haves

Familiarity with multi-line phone systems.
Basic knowledge of visitor management systems or security protocols.
Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

Greet and assist visitors in a professional and courteous manner.
Ensure visitors sign in and complete required entries in the visitor register.
Issue visitor badges and ensure they are returned upon departure.
Verify that all visitors and employees display authorized badges when entering the facility.
Answer and direct incoming calls promptly and professionally using the Front Desk telephone system.
Provide basic information to callers and visitors or redirect inquiries to the appropriate department.
Perform basic clerical tasks such as data entry, filing, and typing documents as needed.
Maintain the organization and cleanliness of the reception area.
Assist with other tasks or responsibilities as assigned by the supervisor to support the team.