Receptionist

DinsmoreDenver, CO
$0 - $50,000Onsite

About The Position

Dinsmore is seeking a Receptionist at our Denver, CO location. The successful candidate will represent the firm, both in person and by phone, in a friendly manner and be professionally attired at all times, exhibiting a neat and polished appearance.

Requirements

  • Prior customer service or receptionist experience
  • Exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
  • Available to work overtime, as necessary

Nice To Haves

  • College degree preferred
  • Prior law firm and/or concierge experience a plus

Responsibilities

  • Answer the telephone and take complete and accurate messages for attorneys/staff/clients or direct caller to voicemail, when appropriate
  • Greet and log in all visitors
  • Greet and record/log visiting attorneys and personnel from other Dinsmore offices and inform Regional Office Administrator and Office Services staff of such visitors
  • Assign and coordinate meetings, and make arrangements with food service vendors
  • Ensure that all requests for space, catering, and AV equipment are managed well
  • Maintain a current reception manual
  • Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval
  • Maintain and be aware of daily conference room schedules.
  • Work closely with the Office Services team to ensure meetings run smoothly.
  • Respond promptly to conference room requests or questions, providing excellent customer service when resolving issues
  • Direct people with a positive attitude
  • Direct inquiries from clients, guests and employees to the appropriate departments
  • Knowledgeable of all personnel and departments in the office.
  • Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm as needed
  • Work with Regional Office Administrator and Office Services team for resolution when conference schedule conflicts arise
  • All other duties as assigned or required
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