Receptionist (FM)

Medical Associates of NWA•Fayetteville, AR

20h•Onsite

About The Position

We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our busy family medicine clinic. This position is often the first point of contact for our patients, so professionalism, compassion, and strong communication skills are essential. Our front office team plays a critical role in keeping the clinic running smoothly while ensuring patients feel welcomed and supported. The ideal candidate is someone who remains calm under pressure, enjoys helping people, and understands the pace and demands of a busy medical practice. We offer a stable work environment and a supportive team atmosphere.

Requirements

Previous medical office experience preferred
Basic understanding of health insurance, copays, deductibles, and eligibility verification strongly preferred
Excellent customer service and communication skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Comfortable using computers and electronic medical record systems
Reliable, punctual, and a team player

Responsibilities

Greet and check in patients in a professional and courteous manner
Answer and route incoming phone calls
Schedule and confirm patient appointments
Verify insurance eligibility and collect copays or balances
Enter and update patient demographic and insurance information
Scan and upload documents into the electronic medical record
Assist with patient questions regarding appointments, paperwork, and billing processes
Coordinate with clinical staff to ensure smooth patient flow
Maintain confidentiality and follow HIPAA guidelines
Other duties as assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
HSA or FSA options with medical insurance
Voluntary Aflac Accident and Critical Illness
Employer paid life, long-term & short-term disability benefits
401(K) match and profit sharing
Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics