Receptionist

Horne Auto Center•Show Low, AZ

22d•Onsite

About The Position

Horne Auto Center is a leading automotive dealership dedicated to providing exceptional customer service and creating a positive working environment for our team members. We value professionalism, integrity, and teamwork. The Receptionist plays a key role in welcoming customers and supporting dealership operations. This position requires strong communication skills, professionalism, and attention to detail to ensure efficient daily workflow and excellent customer experiences. This role is based in a dealership administrative setting and requires regular interaction with customers in person. Employees must be able to sit, stand, talk, hear, and move around the facility safely throughout their shift. Lifting up to 10 pounds and adjusting vision focus are occasional physical requirements. We are an Equal Opportunity Employer and promote a drug-free workplace. We continuously strive to provide our employees with a positive work environment and opportunities for growth. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace .

Requirements

High school diploma or equivalent preferred.
At least one year of reception experience, preferably in a retail environment.
One year of customer service experience.
Proficient in Microsoft Outlook and Office applications.
Strong professional communication skills.
Ability to sit, stand, talk, hear, and move around the dealership facility.
Ability to lift up to 10 pounds as needed.
Visual ability to adjust focus frequently.
Operate equipment safely at all times.
Demonstrate ethical behavior and teamwork.
Follow company policies and legal regulations.
Deliver excellent service and promote efficiency.
Act professionally and avoid conflicts of interest.
Clearly and professionally communicate.
Prioritize tasks and manage time effectively.
Maintain accuracy and monitor work quality.
Be punctual and responsive to management direction.
Adhere to safety procedures and use equipment properly.

Responsibilities

Greet all incoming calls and customers promptly and professionally to foster positive visits.
Maintain accurate records by filing receipts and permits for quick data retrieval.
Support fellow employees by sharing knowledge and seeking continuous improvement in business operations and customer service.
Manage customer flow by directing visitors to appropriate departments.
Ensure consistent tracking and review of money receipts and permits.
Adhere to a reliable work schedule to support a dependable environment.
Communicate effectively with management and perform other duties as assigned.
Uphold the highest ethical standards and promote a neat, safe, and professional work environment.
Assist in resolving customer complaints and adjustments professionally.