Receptionist-Casual Flex

The Huntington at Nashua•Nashua, NH

12d•Onsite

About The Position

The Huntington at Nashua is seeking a Receptionist to be the face of our community and the center for basic information. We're looking for a team member who can join us on weekends, with hours from 9:00 AM - 5:00 PM. This role involves welcoming residents, vendors, staff, guests, and other visitors (including public safety officials and inspectors), and operating a multi-line phone system, including prescreening and routing calls.

Requirements

A strong commitment to customer service
Experience with multi-phone line system
Experience with computers systems: electronic mail and word processing including creating tables, sorting lists, and electronic filing
Experience with office machines: fax, computers, copiers, and postage meter
Familiarity with privacy laws and confidentiality (preferably in a healthcare/medical office setting)
Ability to set priorities and multi-task
Strong organizational skills
Requires a high school diploma or its equivalent with 2+ years of experience in the field or in a related area
Physical demands include, but are not limited to, standing, sitting, walking, carrying, kneeling, bending and lifting up to 50lbs.

Responsibilities

Maintain logs and create new ones as required
Daily log of important notes for shift transitions
Visitor's log for the front desk (Important for vendors)
Arranges for transportation services, when needed
Accounts receivable for checks and cash
Distribute monthly bills from accounting and collect monthly service fees
Respond to all phone calls, prescreening calls as needed
Sort, open, date-stamp, and distribute daily mail, identifying invoices, statements, and accounts receivable
Prepare daily intercommunity communications for courier delivery
Accept work orders, put into folders in reception desk in appropriate area.
Day-to-day clerical and administrative activities
Maintain resident's parking allocation records, notifying Maintenance/Security of changes
Maintain resident out-of-building log and meal away credit notices and notifying affected departments
Accept and review for accuracy paperwork from potential job applicants and forward to appropriate HR representative
Maintain the Guest Suite reservation system including collection of payments
Receive front desk general deliveries, maintain a log and notify recipients
Redirect all truck deliveries to loading dock, notifying Maintenance
Maintain phone lists of residents and staff
Provide clerical support to departments on a limited basis
Create and post all signs/notices/flyers as required
Maintain organized and neat bulletin boards in the mail rooms to include the removal of expired information
Update multiple communication systems for resident and staff communication
Creating and maintaining employee/resident newsletter
Other tasks and responsibilities as determined by supervisor