Medical Office Receptionist- UC Flex Float

Primary Health Medical Group • Boise, ID

4d • Hybrid

About The Position

This is a float position and will require availability to ALL clinics in the Treasure Valley. This position comes with a set schedule and full benefits. The Medical Office Receptionist brings a smile, a kind word, and a friendly manner to their work. They know how to work quickly, stay on task, and have fun. Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, they offer patient-centered care where medical decisions respect the unique needs of each patient and their families.

Requirements

• High school diploma or equivalent
• Previous customer service experience
• The ability to multitask in a fast-paced environment while keeping a professional and calm composure
• Computer proficiency and ability to use applicable software as required to perform the essential functions of the job

Nice To Haves

• Healthcare experience is preferred.
• Electronic health record (EHR) experience is a plus.
• Recommended vaccines to include annual Influenza, TDaP, MMR, Varicella, and TB

Responsibilities

• Have the highest quality customer service on the phone and in person
• Greet patients and visitors. Determine their needs and direct them appropriately.
• Perform data entry of demographic and insurance information
• Schedule and register patients, including accurately collecting required data
• Receive, answer and respond to telephone calls from patients and their representatives
• Scan and fax patient information
• Answer questions and give information directly or on the telephone within the scope of practice. Refer all other questions to the specified departments as needed.
• Collect co-pays, deductibles and past balances as indicated on insurance card or as documented by billing staff. Update new insurance information as received.
• Perform other duties as assigned

Benefits

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED