Receptionist

Trafigura•Houston, TX

42d•Onsite

About The Position

To serve as the first point of contact for Trafigura's Houston office, delivering a consistently professional and polished front-of-house experience that reflects the company's global standing. The Receptionist is responsible for managing all visitor and guest interactions with the highest standards of discretion, hospitality, and efficiency — including the reception of senior executives, government officials, dignitaries, and other high-profile guests. The role also provides essential administrative and facilities support to ensure the smooth day-to-day operation of the office.

Requirements

Minimum 5 years of experience in a front-of-house, reception, or executive hospitality role, preferably within a corporate, financial services, energy, or professional services environment
Demonstrated experience managing high-profile visitors, including C-suite executives, government officials, or VIP guests
Exceptional interpersonal and communication skills, both verbal and written, with a polished and professional demeanor at all times
Strong command of visitor management systems, switchboard/multi-line phone systems, and standard office software (Microsoft Office Suite)
High degree of discretion and confidentiality — able to handle sensitive information and interactions with complete professionalism
Excellent organizational skills with the ability to manage competing priorities in a fast-paced, high-pressure environment
Proactive problem-solver with a calm, composed manner under pressure
Fluency in English required
Familiarity with security and access control protocols in a corporate setting

Nice To Haves

additional language skills (particularly Spanish) are an advantage

Responsibilities

Serve as the primary point of contact for all visitors to the Houston office, ensuring every guest — regardless of seniority — receives a warm, professional, and seamless welcome
Manage the reception of high-profile visitors including CEOs, board members, government officials, politicians, and dignitaries, coordinating with internal stakeholders and security teams to ensure appropriate protocols are followed
Maintain a thorough understanding of visitor management procedures, including pre-registration, ID verification, access badge issuance, and escort coordination
Liaise with executive assistants and senior leadership teams ahead of VIP visits to ensure all arrangements are in place
Manage the main office switchboard, directing calls promptly and accurately to the appropriate individuals or departments
Handle incoming and outgoing correspondence, courier services, and mail distribution
Coordinate meeting room bookings, ensuring rooms are prepared, equipped, and presented to the highest standard ahead of meetings
Arrange catering and hospitality for meetings and events as required, maintaining quality standards appropriate to the seniority of guests
Monitor and manage the reception area and lobby to ensure they are consistently presentable and reflect Trafigura's corporate image
Support the Regional Facilities Manager with day-to-day office operations, vendor coordination, and facilities-related administrative tasks
Assist with onboarding logistics for new joiners, including access passes and building orientation
Maintain office supplies inventory and coordinate replenishment as needed
Support health, safety, and security procedures including emergency evacuation protocols