RECEPTIONIST - Weekend

UHS•Austin, TX

21h•Onsite

About The Position

Universal Health Services (UHS) is a large healthcare management company. Austin Oaks Hospital, a UHS facility, is an 80-bed psychiatric hospital for adults and children, offering inpatient and outpatient programs. The hospital is seeking a qualified and energetic Receptionist to join their team. This role is crucial in providing excellent care, comfort, and security to patients and their families during vulnerable times. The Receptionist will be part of a supportive network of professionals. The Receptionist (Weekend) will be responsible for processing incoming and outgoing communication for employees, patients, families, and agencies. This role also involves assisting with data entry, copying, and daily census updates.

Requirements

Must be able to communicate in a professional manner to all personnel, visitors and vendors.
Must understand the importance of positive communication with the public, dealing with a diverse group of individuals on a daily basis.
Ability to organize, communicate effectively in writing and orally in the English language, follow instructions, tolerate interruptions, and work independently with minimum supervision.
Must be able to maintain confidentiality of patients, families and staff.
High School diploma or equivalency.

Nice To Haves

Some college education.
Previous experience on a multi-line phone.
Previous general office experience.

Responsibilities

Process incoming and outgoing verbal and written communication to/for employees, patients, families, agencies, and all other persons having business with the hospital.
Assist with data entry projects, copy projects, and daily census updates.
Answer multi-line phone system and take accurate messages.
Relay messages, verbally or in writing, to the appropriate personnel.
Professionally communicate to anyone who calls or approaches the Reception area with questions or requests.
Greet visitors and issue visitor passes.
Initiate appropriate contacts speaking clearly.
Monitor emergency systems and facilitate response to emergency codes as required.
Assist with distribution of mail/packages coming in after hours and weekends.
Maintain a professional demeanor in dress, attitude, and support of unit milieu, facility mission and philosophy.