Receptionist Alvarado TX (National Accounts)

St. Moritz Security Services•Alvarado, TX

4d•Onsite

About The Position

As a receptionist, you'll be the first person many of our [ clients /customers] meet. Representing the face and voice of the firm is important. The Security Officer is responsible for providing security services at assigned locations with a focus on observing and reporting. Duties include, but are not limited to monitoring and reporting all activity, conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas; reporting suspicious activities, suspicious persons, writing detailed narrative reports, maintaining daily activity reports (DAR’s), enforcing post orders, site rules, regulations, policies, procedures, and responding to emergency situations requiring security assistance. Conduct regular and random patrols of the interior and perimeter of the facility and identify potential safety risks, security risks and undesirable conditions. Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.

Requirements

Must have good interpersonal, organizational, verbal, and written communication skills and be able to perform multiple tasks simultaneously.
Must be able to walk long distances, sit or stand for long periods of time.
Must be able to kneel and bend to look into tight spaces - all with, or without, accommodation.
HS Diploma GED or H.S. Equivalent
Texas Level 2 Driver's License

Responsibilities

Greeting Visitors: Welcoming guests, directing them to the appropriate person or area, and providing a positive first impression.
Answering Phones: Answering and screening incoming calls, taking messages, and transferring calls to the correct personnel.
Handling Mail: Receiving, sorting, and distributing mail, packages, and other deliveries.
Administrative Support: Performing clerical tasks like filing, photocopying, faxing, and data entry.
Scheduling: Maintaining appointment calendars, scheduling meetings, and arranging travel.
Maintaining the Reception Area: Ensuring the reception area is clean, organized, and stocked with necessary supplies.
monitoring and reporting all activity
conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas
reporting suspicious activities, suspicious persons
writing detailed narrative reports
maintaining daily activity reports (DAR’s)
enforcing post orders, site rules, regulations, policies, procedures
responding to emergency situations requiring security assistance
Conduct regular and random patrols of the interior and perimeter of the facility and identify potential safety risks, security risks and undesirable conditions.
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management.
conducting walking patrols of building/facility (or assigned areas within or outside the building/facility) and include vehicular patrols, golf cart patrols and/or bicycle patrols.
identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved.
contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
knowing all site-specific policies and procedures and implementing emergency response activities as appropriate.
following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.
participating in all company and site required orientation and training programs.
Respond to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
Conduct security, customer service, or support function(s) as directed by the supervisor or in support of client request(s).