Receptionist

Aston Carter • Salem, OR

2d • $16 - $17 • Onsite

About The Position

As a Receptionist, you will serve as the first point of contact for patients both over the phone and in person. You will be responsible for answering multi-line phones, transferring calls to the appropriate parties, and handling an average of 40 incoming calls daily. Additionally, you will make outbound calls to schedule follow-up appointments and manage scheduling using EPIC. Routine clerical duties such as scanning and filing are also part of the role.

Requirements

• Customer service experience.
• Friendly and welcoming demeanor.
• Ability to navigate and learn new computer systems easily.

Nice To Haves

• Receptionist or administrative experience is nice to have.
• Medical experience is a plus.

Responsibilities

• Serve as the first point of contact for patients in person and over the phone.
• Answer multi-line phones and transfer calls to appropriate parties.
• Handle an average of 40 incoming calls per day.
• Make outbound calls to schedule follow-up appointments.
• Schedule appointments using EPIC software.
• Utilize Outlook and Word on a daily basis.
• Assist with routine clerical duties, including scanning and filing.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed