RECEPTIONIST
About The Position
The Receptionist will operate the telephone to answer, screen, and forward calls, providing information and taking messages. They will greet visitors, determine the nature and purpose of their visit, and direct or escort them to specific destinations. This role provides information about the establishment, delivers mail, arranges transportation, tracks merchandise, and logs sales associates and customers. The Receptionist acts as a role model for the store, maintaining a professional appearance and a constant positive attitude. They will also keep a count of customers entering the store and perform other duties as directed by management.
Requirements
- Ability to repetitively use arms, hands and fingers
- Ability to communicate effectively with team members
- Positive attitude when working with customers
- Demonstrates a constant positive customer service attitude
- Ability to handle pressure
- Knowledge of employment and merchandise handling procedures
Responsibilities
- Operate telephone to answer, screen and forward calls, providing information and taking messages
- Greet visitors entering establishment with a smile, determine nature and purpose of visit, and direct or escort them to specific destinations
- Provide information about establishment such as location of departments or offices, employees within the organization, or services provided
- Deliver mail to correct departments
- Arrange transportation service
- Track merchandise leaving the store
- Log sales associates in and out for daily shifts
- Log call customers for sales associates
- Act as a role model of the store
- Maintain a constant positive attitude
- Keep store count for customers entering
- Perform any other duties as directed by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
