Receptionist - Rheumatology

Christie Clinic•Champaign, IL

2d•Onsite

About The Position

Christie Clinic's department of Rheumatology is seeking a full-time Receptionist at the University clinic. This role involves greeting patients, managing phone calls, scheduling appointments and tests, and acting as a liaison between patients and medical staff. The receptionist will also be responsible for maintaining provider schedules, managing referrals, and assisting with EMR worklists.

Requirements

High School Diploma or equivalent

Nice To Haves

None

Responsibilities

Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
Schedule tests per physician’s order for patients
Prepares information requested by provider for patient visits
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Assists with EMR worklists as directed by coordinator.
Manages incoming and outgoing referrals.
Perform related work as required.