Receptionist

Hospice of Midland•Midland, TX

21h•Onsite

About The Position

The receptionist serves visitors by greeting, welcoming, and notifying appropriate company personnel of their arrival. The receptionist maintains confidentiality and is responsible for the telecommunications system for the agency by responding to all incoming calls. Responsible for coordinating and assisting the organization with maintaining the paper flow of clerical functions in the office. This is a non-exempt position.

Requirements

Is at least 18 years of age.
Excellent communication skills in English
Telephone skills, verbal communications, listening skills, professionalism.
Able to type 50 words per minute.
Personal computer skills, including Microsoft Office.
Business machine knowledge

Nice To Haves

bilingual in Spanish preferred
preferably in hospice or health care, or graduation from a one (1) or two (2) year business college preferred

Responsibilities

Welcomes visitors by greeting them in person and directing them appropriately.
Answers all incoming telephone calls using the Perfect Phone standard and directs them to the appropriate personnel.
Records telephone calls onto Call Log and contacts appropriate staff as needed to meet organizational needs.
Transfers phone line to and from answering service and communicates on call schedule.
Ensures that the office is always clean, orderly, organized and prepared for meetings.
Purchases and keeps postage on hand.
Maintains organizational employee directory with updates as needed.
Receives and routes all incoming mail.
Prepares outgoing mail.
Makes entries in Donor Perfect and send correspondence to contributors.
Maintains current patient statistics utilizing the medical records system.
Maintains professionalism dealing with all visitors and callers.
Works harmoniously with all team members while maintaining a professional office environment.
Promotes Hospice of Midland in the community.
Supports the Hospice of Midland Mission and Values.
Completes other duties and projects as assigned.