Receptionist

Higginbotham•Beaufort, SC

8d•Onsite

About The Position

The Receptionist will make an impact by assisting clients with their risk management and insurance needs each and every day.

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
<1 years of experience in using a multi-line telephone system
Commitment to continuous learning
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Greet all visitors that come into the office
Maintain tidiness of lobby and common areas
Manage incoming and outgoing mail
Identify opportunities to engage with customers
Enthusiastically engage in company culture and corporate goals
Identify complex requests and triage to designated service team or carrier
Maintain updated customer files including policy information, correspondence, and contact information
Order office supplies as needed
Assist Account Managers as needed