Receptionist

Grand River Health Main Campus•Rifle, CO

10d•Onsite

About The Position

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care. You’ll play an important role in supporting the Diagnostic Imaging department by providing friendly, efficient service to patients while keeping scheduling and administrative functions running smoothly.

Requirements

High school diploma or equivalent preferred; an associate degree in a business-related field is a plus.
Two years of experience in a medical office setting preferred.
Strong customer service, interpersonal, communication, and organizational skills.
Proficiency with Microsoft Office and the ability to learn and navigate computer-based applications and healthcare systems.
Ability to communicate clearly and professionally with patients, third-party payers, employers, physicians, coworkers, and administrative staff.

Nice To Haves

Spanish-language skills are preferred but not required.

Responsibilities

Welcome and assist patients in person and by phone, providing professional and courteous customer service.
Answer a multi-line telephone system, relay messages, and schedule or reschedule patient appointments.
Register patients for Diagnostic Imaging exams and provide accurate preparation instructions.
Process and distribute reports to the appropriate destinations and maintain patient forms and records.
Perform general clerical and secretarial duties, including ordering office supplies and supporting the daily operations of the department.
Perform a variety of tasks and other duties as assigned.