Receptionist

LASIK MD•Dieppe, NB

37d•Onsite

About The Position

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential. Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

Requirements

Experience as a receptionist, medical secretary, or administrative assistant in a doctor's office or strong customer service/patient care skills.
Comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
Organizational and collaborative skills, and ability to work with minimal supervision.
Thrive in a fast-paced, dynamic environment, and when working as part of a team.
Comfortable traveling to other clinics for training or work (expenses covered by Vision Group).
Excellent communication skills.
Speak English and French (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients).
Available to work Monday through Friday, 7:00 am to 3:00 pm (flexibility required for later shifts 9:00 am to 5:00 pm).

Nice To Haves

Knowledge of EMR systems.

Responsibilities

Warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
Handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
Update the medical records and appointments software after each patient's arrival and departure.
Manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.