Receptionist

Access ManagementCelebration, FL
$18 - $20Onsite

About The Position

The Receptionist will facilitate the administrative functions of the corporate office. This role involves taking inbound calls, providing excellent customer service, and serving as an integral part of the office team. The position is not limited to the functions outlined below.

Requirements

  • High School diploma acceptable.
  • One to two full years of employment in related position.
  • Knowledge of administrative profession.
  • Ability to make decisions and determine a course of action.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must possess communication skills.
  • Must work well in stressful and high-pressure environment.
  • Must maintain composure while being confronted by residents and vendors.

Nice To Haves

  • Two years post high school education preferred.
  • Bilingual preferred.

Responsibilities

  • Answer all calls, and distribute as needed, greet homeowners, vendors, and guests in a professional and timely manner.
  • Follow up with email and voicemail to ensure clients concerns have been addressed and satisfied.
  • Assist residents as needed.
  • Ensure workplace is kept neat and organized.
  • Monitor and distribute emails as needed.
  • Assist with Intake of Leases.
  • Intake of Payments made in person.
  • Assist with gates and fobs as needed.
  • Assist with all incoming and outgoing correspondences.
  • Open and distribute all incoming mail.
  • Assist with all mass mailings.
  • Mail out late notices, statements, etc.
  • Process all returned mail & file unidentified returns.
  • Prepare homeowner packets for mailing.
  • Maintain all necessary files and in an organized manner.
  • Assist will all office filing if applicable.
  • Assist with all clerical and administrative needs.
  • Assist with data entry for Certificate of Insurance, Homeowner Information Sheets, Parking, etc.
  • Keep the Office Manager promptly and fully informed of all problems or unusual matters of significance.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established Company policies and procedures to achieve the overall objectives of this position.
  • Maintain a favorable working relationship with all other Company employees to foster and promote a cooperative and harmonious working climate.
  • Perform special projects and other responsibilities as assigned.
  • Participate in task forces and committees as required.
  • Attend Company sponsored functions.
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