PT Receptionist
About The Position
The Receptionist will be responsible for maintaining a safe and clean environment, following emergency procedures, and ensuring strict confidentiality. This role requires excellent customer service, collaboration, flexibility, initiative, and a professional demeanor. The position involves operating the switchboard and paging system, greeting and directing visitors, managing communications, mail, and packages, coordinating meal requests, performing clerical tasks, and monitoring the lobby and dining areas for safety and cleanliness. The receptionist must ensure compliance with resident rights and complete additional duties as assigned per facility policies. Fellowship Community is committed to complying with all provisions of Title VI of the Federal Civil Rights Act of 1964, the Pennsylvania Human Relations Act of 1955, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975.
Requirements
- Ability to read, write, and speak English.
- Intermediate computer skills.
- Strong communication, organizational, and public relations abilities.
- Ability to communicate with individuals who have sensory impairments.
- Understanding of geriatrics/long-term care.
- Completion of orientation.
- Completion of pre-hire assessment.
- Demonstration of Fellowship Community's RISE Core Values.
- Ability to walk distances.
- Ability to sit, hear, and see constantly.
- Ability to bend frequently.
- Ability to occasionally walk, stand, lift up to 25 lbs., stoop, and stretch.
Responsibilities
- Maintain a safe, clean environment by properly handling materials, waste, and infection control using universal precautions.
- Follow emergency procedures, report incidents promptly, and maintain strict confidentiality.
- Comply with all policies, HIPAA, safety standards, and regulatory requirements.
- Complete required training, maintain licensure, and demonstrate consistent attendance and punctuality.
- Provide excellent customer service, work collaboratively with a positive attitude, remain flexible, take initiative, and present a professional, welcoming image to residents, staff, and visitors.
- Operate switchboard and paging system.
- Greet and direct visitors and manage sign-in.
- Handle communications, mail, and packages.
- Coordinate meal requests with dietary.
- Perform clerical tasks (typing, copying, Excel updates).
- Monitor lobby/dining areas for safety and cleanliness.
- Ensure compliance with resident rights.
- Complete additional assigned duties per facility policies.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
