Receptionist

Richmond Area Multi-Servi•San Francisco, CA

23d•Onsite

About The Position

The Receptionist/Administrative Assistant manages the front desk of a community-based residential care facility, and provides administrative support to Broderick St ARF staff and residents as needed by the program. Essential Job Duties include, but are not limited to:

Requirements

Education: At least a High School diploma or GED equivalent
At least 1 year of administrative, reception &/or clerical experience in an office setting
Demonstrated knowledge, skills, and experience working with current office methods & procedures, and business communications in English
Fulfillment of TB Test, fingerprinting, First Aid, CPR, and any other mandatory State/Federal requirements upon hire

Nice To Haves

Ability to work independently and establish priorities, ability to prioritize workflow within set of protocols and procedures, and ability to multi-task
Knowledge of & experience working with standard office equipment such as photocopier, fax machine, and printers
Demonstrated knowledge/experience with MS Office including Word, Excel, google doc and google email. Data entry and calendaring skills
Exceptional reading and writing skills with the ability to understand, create, and interpret written instructions, and effectively communicate to staff, other health care team members, and clients
Strong organizational skills; accuracy and attention to detail
Strong commitment to the philosophy, goals, & mission of the organization, including providing culturally competent mental/behavioral healthcare services in a community setting
Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels

Responsibilities

Greets and assists staff members, visitors, and residents
Answers multi-line telephone system and routes phone calls appropriately
Immediate forwarding of all calls to the on-duty RN/LVN from any doctor/nurse/hospital; and forward calls to management/staff as appropriate
Retrieves and forwards voicemail messages from general mailbox for staff; recording messages & announcements as needed/instructed
Assists Nurse Manager with scheduling of resident appointments, and maintaining appointments on computer & transcribing to dry-erase board
Receive and distribute all mail and packages (in care of counselors as appropriate)
Keep all sign-in sheet logs filled and organized; support in any other procedures at front desk (e.g. check temperature, symptom checks during COVID 19 SIP)
Inventory & maintaining/filling of all office supplies and janitorial supplies; Inventory & checking out of medical/CNA supplies, as requested/needed
support overall front office administrative needs
Manage cab vouchers and calling for cabs as requested/needed
Assist with tidiness of reception & waiting areas, and organize magazines and newspapers
Operate and maintain the copy machine, and assist staff with photocopying and faxing
Organize files, accurately file documents, and mailboxes, work areas
Other duties as assigned