Receptionist

Gensler • Baltimore, MD

2d • $75,000 - $83,000 • Onsite

About The Position

Gensler is seeking an experienced Administrative Professional to join our Baltimore office. This Receptionist role acts as the Director of First Impressions and will be the face of the organization and those who visit our office. This position is an integral member of the office and Business Operations team. All comings and goings are through this individual. If you are a person who prides themselves on their upbeat, professional demeanor, entrepreneurial spirit, and the ability to multitask, this is a great role for you!

Requirements

• Minimum 4 years of previous experience in a customer service/administrative/front desk reception role in an office environment.
• Ability to interact effectively with all levels of management and clients.
• Advanced proficiency in Microsoft Office.
• Demonstrated ability to remain calm and composed in fast paced or high‑traffic situations, while maintaining a friendly and solution‑oriented attitude.
• Ability to work regular business hours (8:30AM - 5:30PM) Monday through Friday.

Nice To Haves

• Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat) is a plus.
• Strong multi-tasking and organizational skills.

Responsibilities

• Maintain neatness in reception area, break area, conference rooms, pantry, kitchen, and common areas to always be tidy and presentable.
• Answer and direct incoming telephone calls.
• Greeting and welcoming clients and vendors in a professional and courteous manner, ensuring a positive first impression.
• Notify appropriate staff upon arrival.
• Assist and guide visitors and vendors to meetings.
• Perform proper office opening and closing procedures.
• Collect mail, distribute, and coordinate deliveries.
• Utilize the intranet to access firm information.
• Assist with setting up and breakdown for meetings and special events.
• Able to take on other responsibilities as necessary.

Benefits

• medical
• dental
• vision
• disability
• wellness programs
• flex spending
• paid holidays
• paid time off
• 401k
• profit sharing
• employee stock ownership
• twice annual bonus opportunities
• reimbursement for certain professional licenses and associated renewals and exam fees
• reimburse tuition for certain eligible programs or classes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed