Receptionist

Bend Surgery Center•Bend, OR

2d•$23 - $36•Onsite

About The Position

Acts as the first point of contact for patients and family members entering Bend Surgery Center. Responsible for verifying patient information and completing accurate patient registration. Acts as a liaison between patient or patient family and clinical team.

Requirements

Must be computer literate with working knowledge of Microsoft office products
Must have knowledge of and ability to perform basic office tasks
Must have exemplary customer service skills
Must have excellent communication skills and ability to interact with a diverse population professionally
A high school diploma or equivalent is required.

Nice To Haves

Previous experience in medical business office preferred

Responsibilities

Welcomes patients and visitors to the center in a friendly and professional manner
Collects patient identification cards and insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Verifies patient information and updates as needed
Collects patient payment and issues receipts as required
Notifies clinical staff when patient is ready to proceed to the clinical area in practice management system
Keep reception area neat and clean to inspection
Accepts deliveries to the ASC, as needed
Maintain inventory of forms needed in reception area
Prepares patients charts for the following day
Answer the telephone and direct calls to appropriate personnel
Adheres to safety policies and practices good body mechanics and ergonomics
Follows all rules and regulations for PHI and HIPAA protections of patient information
Follows all policies and procedures, including, but not limited to, attendance, timeliness, and safeguarding confidential information
Reports incidents in a timely manner
Promotes patient and employee safety and communicates concerns appropriately, following Chain of Command
Attends in-service programs as requested
Performs other related duties as directed