Receptionist

City of East Point•Ga, GA

7d•Onsite

About The Position

This position is responsible for a wide variety of routine clerical and administrative duties and for the professional and efficient managing of visitors, vendors, staff, citizens and public officials. Please note: Failure to fully complete both the Work Experience and Education sections may result in your application being denied. To be considered for employment, all required sections must be completed in full. Please do not enter “See Resume” in place of providing the requested information.

Requirements

High school diploma or equivalent
Two (2) to five (5) years of related general office work experience
Knowledge of Internet Explorer, Microsoft Outlook, Microsoft Excel, Microsoft Power Point and Microsoft Word
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Knowledge of keyboarding and data entry basics
Verbal and written communication skills
Professional personal presentation
Information management skills
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the City
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to problems

Responsibilities

Attend to visitors and greet, staff, vendors, and citizens with inquiries on the phone and face to face, provide information regarding the City of East Point to the public and customers
Answer telephone, screen, and direct calls; take and relay messages
Provide general administrative and clerical support to City Clerk staff
Prepare letters and documents, receive and sort mail and deliveries, schedule appointments
Plan and organize meetings and trainings, maintain cleanliness of the reception area
Promptly, accurately, professionally, and courteously receive and assess all telephone calls and visitor inquiries
Sign for deliveries when necessary and notifies recipients; gathers refuse daily in common office areas
Maintains a thorough working knowledge of and adheres to organization/project policies, regulations, and procedures
As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of logs, and data entry
Processes transactions such as document review and verification of employment
Reports to work regularly and on time
Assists with other duties as needed and directed