Receptionist-ENDO (67345)

United Digestive•Decatur, GA

45d•Onsite

About The Position

The Receptionist-ENDO position at DeKalb Endoscopy Center is responsible for patient check-in, payment collection and posting, updating patient information, alerting nurses of patient arrivals, ensuring patients have a ride home, and preparing charts for procedures. This role contributes to the overall function of the unit by managing all clerical duties, some housekeeping, and nursing errands. The position requires the ability to cross-train for other tasks within the endoscopy center.

Requirements

High school graduate or equivalent, or MA certificate.
Ability to follow written and verbal directions regarding policy and procedure pertinent to patient care.
Willingness to expand range of skills to include minor procedures and data entry.
Effective communication skills with patients, families, and professional staff.
Ability to handle several directives, set priorities, and maintain composure and mental stability in stressful situations.
Full range of body motion including handling and lifting files and light equipment.
Manual and finger dexterity, and eye and hand coordination.
Ability to stand and walk for extensive periods of time.
Ability to lift and carry items weighing up to 25 pounds.
Correct vision and hearing within the normal range.
Ability to work under stressful conditions.

Responsibilities

Meet and greet patients and visitors, ensuring nurses are aware of patient arrivals.
Handle patient and visitor concerns courteously and relay information to the appropriate personnel.
Maintain a pleasant environment by restocking supplies, maintaining equipment, and ensuring the area is neat.
Answer the telephone, take messages, and communicate them to the appropriate party.
Assist with admission and discharge procedures as directed.
Make pre-procedure calls.
Initiate the medical record for all admissions.
Update patient and insurance information as necessary.
Assist in retrieving necessary patient information, equipment, and supplies.
Ensure all documents are sent to referring physicians.
Successfully cross-train to perform other tasks in the endoscopy center.