Receptionist

O connell And Aronowitz PcAlbany, NY
$21 - $23Onsite

About The Position

The Receptionist manages our front desk on a daily basis and performs a variety of administrative and clerical tasks as outlined below.

Requirements

  • Dependable
  • High school degree
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Strong attention to detail and accurate data entry skills
  • Strong communication skills
  • Customer Service - Responds promptly to client needs, responds to requests for service and assistance, and meets commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, and responds well to questions.
  • Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, and is able to read and interpret written information.
  • Temperament - Ability to work with little supervision, prioritizes and anticipates work needs, and works well under occasional periods of pressure and short deadlines.
  • Ethics - Keeps client and firm information confidential at all times; understands and implements general rules of ethical behavior applicable to lawyers.
  • Computer Skills - Has knowledge of computer operation, internet software, spreadsheet software and word processing software; the use of Microsoft products is required. Has the ability to type and operate office equipment.

Nice To Haves

  • Knowledge in PracticeMaster (PM) and NetDocuments helpful.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and conference room
  • Answer, screen and forward incoming phone calls on multi-line phone system
  • Answer general inquiries about the office
  • Make coffee and set out food
  • Collect, log and distribute parcels and other deliveries
  • Ensure the reception area and conference rooms are tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
  • Update calendars and schedule meetings for the conference rooms and conference bridges
  • Perform other clerical receptionist duties such as mailing invoices and letters, filing, photocopying, scanning and faxing
  • Assisting departments with miscellaneous projects
  • Performs other duties as requested
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