Receptionist

Blackwood Family Medicine•Corolla, NC

18d•Onsite

About The Position

Lighthouse Medical Care is seeking a mature medical receptionist who can be part of a dynamic team of front desk staff. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients. Verify patients benefits and eligibility Collect past due balances Answer phones and make necessary appointment. Resolve patient request working closely with medical assistants and medical providers Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide new patients with intake and new patient forms as well as copies of our office policies and required documents. Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Review automated call schedule and online appointments.

Requirements

High school diploma or equivalent
Familiar with medical terminology
Excellent organizational and time management skills

Nice To Haves

Experience working in a medical office is an asset
Experience with Athena electronic medical records is an asset but not required

Responsibilities

Greeting and checking in patients
Collecting patient co-pays
Processing paperwork
Scheduling appointments
Keep records and work areas clean and organized
Ensure our office provides a welcoming environment for our patients
Verify patients benefits and eligibility
Collect past due balances
Answer phones and make necessary appointment
Resolve patient request working closely with medical assistants and medical providers
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide new patients with intake and new patient forms as well as copies of our office policies and required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician and PA/NP availability
Maintain hard copy patient records as well as the files stored in our EHR
Review automated call schedule and online appointments