RECEPTIONIST

Apis Services Inc•Norristown, PA

10d•$0 - $17•Onsite

About The Position

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed. Whether you're beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive. No experience required for many positions. Paid training provided. For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Requirements

High School Diploma or GED.
Minimum of one (1) year of office, receptionist, or administrative experience.
Must be at least 21 years of age.
Valid driver's license required.
Ability to work with computers and standard office software programs.
Successful completion of required physical examination, TB screening, and drug testing.
Successfully pass federal, state, and agency-required background clearances.
Successful completion of pre-employment screenings, including employment references and driving record reviews.

Nice To Haves

Previous experience in behavioral health, healthcare, human services, or a residential setting.
Experience working with confidential information and multi-line phone systems.

Responsibilities

Greet and welcome visitors, clients, and employees upon arrival.
Answer, screen, and direct incoming telephone calls.
Maintain a clean, organized, and professional reception area.
Receive, sort, and distribute incoming mail and deliveries.
Support facility security by monitoring visitor access, maintaining visitor logs, and issuing badges as needed.
Perform administrative duties including filing, photocopying, faxing, and data entry.
Accurately observe and document client behaviors and responses to interventions when required.
Immediately report safety concerns, incidents, or significant changes in client status to supervisory staff.
Maintain client confidentiality and comply with HIPAA and agency policies.
Follow all Pennsylvania mandated reporter requirements.
Maintain required certifications, clearances, and ongoing training.
Adhere to facility safety protocols and building security procedures.
Follow departmental policies and procedures to ensure regulatory compliance.
Support the mission and values of Resources for Human Development.
Demonstrate appropriate use of crisis intervention and de-escalation techniques.
Perform other duties as assigned.