Receptionist/Switchboard Operator

HNTB CorporationRaleigh, NC
Onsite

About The Position

HNTB is seeking a customer service-focused Receptionist to join their team. This position is located on-site at the North Carolina Department of Transportation (NCDOT) Oversize/Overweight Permit Unit in Garner, North Carolina. The role is part of a fast-paced team that focuses on providing safe and efficient routing for the trucking/transportation industry.

Requirements

  • High School Diploma/GED or equivalent

Nice To Haves

  • One year customer service experience
  • Teamwork
  • Good communication skills

Responsibilities

  • Operates a switchboard or telephone console to route incoming calls and place outgoing local and long distance calls.
  • Receives incoming phone calls, secures necessary information and transfers to appropriate party.
  • Takes and relays messages as necessary.
  • Provides information to callers as appropriate.
  • Performs incidental typing and/or routine clerical work as assigned.
  • May schedule the use of conference rooms and other firm resources.
  • Performs other duties as assigned.

Benefits

  • HNTB Total Rewards

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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