Receptionist/Senior Transportation Dispatcher, FT

Gunnison Valley Health•Gunnison, CO

10d•Onsite

About The Position

This position provides day-to-day receptionist functions to the Senior Care Center as well as Dispatch service to the Senior Transportation service. The Receptionist is a highly visible customer service position. The main responsibilities are to answer the telephones, direct in-house calls, direct guests to various departments, secretarial duties, and dispatching the Senior Transportation vans to community members.

Requirements

Must possess as a minimum a high school diploma or equivalent.
Must be at least eighteen (18) years of age.
Experience in customer service preferred.
Experience in a dispatch function preferred.
Ability to work cooperatively with other employees, departments, and the public required.
Ability to handle multiple tasks simultaneously and concentrate in a busy environment is required.
Ability to use common computer system and business software is required.
Must have a valid Colorado Driver’s license.

Nice To Haves

Front Desk Training upon hire

Responsibilities

Perform dispatch duties, driver check-in and check-out, and driver support
Notify drivers of last minute ride orders and cancellations
Provide directions to drivers and communicate additional needs of clients
Keep accurate, timely, comprehensive records of trips
Coordinates appropriate response to emergencies, accidents according to program procedures
Greet and assist all walk in traffic to the Senior Care Center
Assist the Transportation Supervisor with assignments as requested
Provide secretarial support for the Administrator and Leadership Team members as needed