Receptionist/Registrar

Mentoring Alliance•Tyler, TX

About The Position

The Receptionist/Registrar is responsible for providing high-quality customer service to Mentoring Alliance constituents and executing programmatic registration processes. This role involves managing reception duties, overseeing registration activities for After School and Summer Camp Programs, and providing regional administrative support.

Requirements

Administrative experience required
Word processing and general computer experience required

Nice To Haves

Bilingual preferred
Some college preferred
Some experience in registration preferred

Responsibilities

Greet office guests and connect them to the appropriate staff members.
Answer and direct phone calls, return missed calls, voicemails, and emails.
Execute all aspects of the registration process for After School and Summer Camp Programs.
Communicate with members and parents regarding registration and account questions.
Process payments in person or over the phone.
Register members and parents in the Enrollsy database.
Provide administrative support, including bulk mailings, recordkeeping, and event assistance.
Assist RSS as needed.
Serve on appropriate committees and attend staff meetings, board meetings, and other functions.
Strengthen teamwork, collaboration, alignment, morale, transparency, credibility, and trust.
Fulfill necessary tasks, projects, or roles assigned by the supervisor and/or the regional Executive Director.