Receptionist/Registrar

Mentoring AllianceTyler, TX

About The Position

The mission of the Receptionist/Registrar is to provide high-quality customer service to Mentoring Alliance constituents and to execute programmatic registration processes.

Requirements

  • Administrative experience required
  • Word processing and general computer experience required

Nice To Haves

  • Bilingual preferred
  • Some college preferred
  • Some experience in registration preferred

Responsibilities

  • Greet office guests of Mentoring Alliance.
  • Answers questions and connects guests to the appropriate staff members.
  • Answers Mentoring Alliance’s main telephone line in an upbeat and friendly manner.
  • Returns missed calls, voicemails, and emails received at the reception desk.
  • Execute all aspects of the registration process for the After School and Summer Camp Programs.
  • Communicates with members and parents to answer registration and account questions.
  • Take payments in person or over the phone.
  • Registers members and parents in the Enrollsy database.
  • Provides administrative support, including but not limited to bulk mailings, recordkeeping, and events.
  • Provides administrative support to RSS as needed.
  • Serves on appropriate committees; attends staff meetings, board meetings, and other staff functions.
  • Strengthens teamwork, collaboration, alignment, morale, transparency, credibility, and trust throughout the ministry.
  • Fulfilled necessary tasks, projects, or roles assigned.
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