Receptionist / Phone Coordinator

Revel Staffing • Norwood, OH

25d

About The Position

A leading dermatology and aesthetic practice is seeking an experienced and polished Front Desk Receptionist / Phone Coordinator to join its patient care team. This position serves as the first point of contact for patients, managing check-in and check-out, coordinating appointments, and responding to cosmetic and medical inquiries.

Requirements

• High School Diploma or GED required.
• Minimum of 2 years’ experience in a medical office setting — dermatology, cosmetic, or aesthetic practice preferred.
• Strong scheduling and phone coordination skills.
• Excellent communication, multitasking, and organizational abilities.
• Dependable work history and strong customer service focus.
• MediClear Certification (or equivalent) required.

Nice To Haves

• Self-starter with leadership potential.

Responsibilities

• Greet patients with professionalism and ensure a seamless check-in and check-out experience.
• Manage a high volume of patient phone calls and respond to cosmetic and medical questions promptly.
• Schedule and confirm patient appointments accurately using the practice’s EMR system.
• Collaborate with clinical and administrative staff to support daily operations and patient satisfaction.
• Uphold a professional appearance and attitude consistent with a high-end medical practice.
• Contribute positively to a team-oriented, fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED