Phone Receptionist (1391)

US Heart & Vascular•Houston, TX

4d•Onsite

About The Position

US Heart and Vascular is in need of a full time Receptionist to join our team at Willowbrook Cardiovascular Associates in Houston, TX. About Houston, TX: Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.

Requirements

1 year of medical front desk and customer service experience is required
6 months of EMR experience is required. ECW or Athena preferred.
6 months of obtaining prior authorization experience is required

Responsibilities

Registers all new patients at time of check-in and enters data in computer system.
Ensures all established patients have updated and accurate demographic information.
Requests co-pays, patient balances and coinsurance from patients at time of arrival.
Provide support for all in-coming calls to the clinic.
Communicates the arrival of patients to the clinical area.
Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
Prepares charts/paperwork for next day’s patients.
Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
Supports the scheduling process of the clinic.
Performs all other duties as required.
Required to move between locations as needed.