Receptionist / Phone Coordinator

Revel StaffingCincinnati, OH
8h

About The Position

A leading dermatology and aesthetic practice is seeking an experienced and polished Front Desk Receptionist / Phone Coordinator to join its patient care team. This position serves as the first point of contact for patients, managing check -in and check -out, coordinating appointments, and responding to cosmetic and medical inquiries.

Requirements

  • High School Diploma or GED required.
  • Minimum of 2 years’ experience in a medical office setting — dermatology, cosmetic, or aesthetic practice preferred.
  • Strong scheduling and phone coordination skills.
  • Excellent communication, multitasking, and organizational abilities.
  • Dependable work history and strong customer service focus.
  • Self -starter with leadership potential.
  • MediClear Certification (or equivalent) required.

Responsibilities

  • Greet patients with professionalism and ensure a seamless check -in and check -out experience.
  • Manage a high volume of patient phone calls and respond to cosmetic and medical questions promptly.
  • Schedule and confirm patient appointments accurately using the practice’s EMR system.
  • Collaborate with clinical and administrative staff to support daily operations and patient satisfaction.
  • Uphold a professional appearance and attitude consistent with a high -end medical practice.
  • Contribute positively to a team -oriented, fast -paced environment.
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