Receptionist/Coordinator

VF Corporation

3d•$19 - $23

About The Position

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers or www.vfc.com. What will you do? A day in the life of a Receptionist/Coordinator at VF looks a little like this. The primary responsibilities of this role are to support all activities relating to the front desk. This includes welcoming visitors, managing and directing phone calls, receiving services, collaborating with other building service members and providing general administrative support to the office. Let’s break down that day-in-the-life a bit more. Make a great first impression by greeting all incoming visitors, including employees Direct visitors, contact employees to notify them of visitors; ensure no one waits for a long period of time Answer all incoming telephone calls professionally, and transfer call to respective extensions. Provide a consistent polite greeting that represents the corporate office and brands. Issue visitor badges and ensure visitors are escorted by the person they are visiting Maintain security by ensuring visitors log in or sign in and out as appropriate Assist with the tracking of contractors as needed Log incoming deliveries received in the reception area and notify recipients Assist with special projects as needed Monitor maintenance requests and emailed service requests from VF employees and teams; ensure requests are dispatched and completed with team SLAs. Communicate status of service request to requestor and escalate as needed to vendors and/or Workplace Environment management. Communicate building maintenance concerns or work orders for Leased buildings to property management teams. Coordinate office service and maintenance vendor scheduling and follow up, including, but not limited to, plant service and replacements, carpet cleaning, print and office supplies, catering and event planning (in partnership with VF EA and/or Hospitality teams), breakroom supply vendors, janitorial, etc. Schedule conference rooms and catering as needed Request building access badges for new hires, visiting employees and vendors; liaison with building and/or VF Global Security teams as needed for badge review and audits, creation or termination, etc. Provide back up support for the Workplace Environments team, including assisting with mail room package receipt and delivery and meeting room set up as needed. Perform other administrative duties as assigned

Requirements

Excellent oral and written communication skills
Excellent customer service and strong desire to help the internal and external customers
A can-do approach
Ability to effectively utilize PCs, Microsoft Word and Excel, and Outlook email
Strong organization and attention to detail
3 - 5 years of related professional experience ideally as a front desk receptionist or in hospitality/customer service

Nice To Haves

Associates degree in business or a related field

Responsibilities

Make a great first impression by greeting all incoming visitors, including employees
Direct visitors, contact employees to notify them of visitors; ensure no one waits for a long period of time
Answer all incoming telephone calls professionally, and transfer call to respective extensions.
Provide a consistent polite greeting that represents the corporate office and brands.
Issue visitor badges and ensure visitors are escorted by the person they are visiting
Maintain security by ensuring visitors log in or sign in and out as appropriate
Assist with the tracking of contractors as needed
Log incoming deliveries received in the reception area and notify recipients
Assist with special projects as needed
Monitor maintenance requests and emailed service requests from VF employees and teams; ensure requests are dispatched and completed with team SLAs.
Communicate status of service request to requestor and escalate as needed to vendors and/or Workplace Environment management.
Communicate building maintenance concerns or work orders for Leased buildings to property management teams.
Coordinate office service and maintenance vendor scheduling and follow up, including, but not limited to, plant service and replacements, carpet cleaning, print and office supplies, catering and event planning (in partnership with VF EA and/or Hospitality teams), breakroom supply vendors, janitorial, etc.
Schedule conference rooms and catering as needed
Request building access badges for new hires, visiting employees and vendors; liaison with building and/or VF Global Security teams as needed for badge review and audits, creation or termination, etc.
Provide back up support for the Workplace Environments team, including assisting with mail room package receipt and delivery and meeting room set up as needed.
Perform other administrative duties as assigned

Benefits

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

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