Receptionist / Operations�Assistant

Aurex • Huntsville, AL

19h • Onsite

About The Position

The Receptionist / Operations Assistant serves as the primary front-desk presence for Aurex headquarters and is the first point of contact for visitors, callers, and external partners. This role is responsible for delivering a professional, welcoming reception experience while ensuring compliance with established visitor management and security procedures. This position plays a key role in daily headquarters activities and provides exposure to company-wide support functions, creating opportunities for advancement into future corporate support roles.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and composure in a front-facing role.
• Ability to follow established procedures and escalate issues appropriately.
• Ability to work onsite during standard daytime business hours.
• 2+ years of experience in a professional office or security-sensitive environment (e.g., defense, aerospace, or law enforcement).

Nice To Haves

• Prior experience in a receptionist, front-desk, or administrative support role.
• 2+ years of experience in a professional office or security-sensitive environment (e.g., defense, aerospace, or law enforcement).
• Interest in developing skills related to security, facilities, or operations support.

Responsibilities

• Greet and check in all visitors in a professional and courteous manner.
• Verify visitor information, issue visitor badges, and maintain accurate visitor logs.
• Ensure visitors remain in the lobby until met and escorted by authorized personnel.
• Communicate visitor arrivals promptly to internal staff.
• Serve as the primary point of contact for incoming external calls to headquarters.
• Answer, screen, and route calls accurately and professionally.
• Provide general information and direct inquiries to the appropriate departments or personnel.
• Receive, organize, and distribute incoming mail to designated recipients, ensuring it is handled appropriately.
• Coordinate outbound shipping services for Headquarters operation staff.
• Maintain a clean, organized, and professional front desk and lobby environment.
• Assist the security team with administrative tasks such as updating logs, coordinating badge-related activities, and supporting day-to-day operations.
• Perform miscellaneous office support tasks such as stocking the company breakroom, inventorying office supplies, and helping with other duties as assigned.
• Follow established security procedures related to visitor access and escort requirements.
• Serve as a communication point during emergencies, evacuations, or other facility incidents, following established protocols.

Benefits

• Comprehensive total rewards approach to compensation
• Incentives and benefits that extend far beyond the base salary
• Competitive benefits package designed to support employees' health, well-being, and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED