Receptionist / Office Administrator

Soundome GroupFort Lauderdale, FL
11dOnsite

About The Position

The Receptionist / Office Administrato r serves as the front-line representative of the company, ensuring every guest, visitor, and employee experiences a professional, welcoming, and well-organized environment. This role supports daily office operations, guest reception, event coordination, mail management, HR administrative tasks, and general office maintenance.

Requirements

  • 1-3 years of front desk or administrative assistant experience.
  • Experience with calendar management, office supply management, and equipment maintenance.
  • Strong organizational and time management skills, with capability to prioritize and manage multiple tasks efficiently.
  • Excellent verbal and written communication skills, including proper telephone etiquette and professional presentation.
  • High attention to detail and a proactive work style with an ability to pivot priorities and work in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.).
  • Multi-line phone systems
  • Pleasant, approachable, and professional demeanor.
  • Positive, can-do attitude, and proactive.
  • Strong customer service skills – the customer is our TOP PRIORITY
  • Reliable, punctual, and detail-oriented.
  • Ability to work for extended periods at a desk using a computer.
  • Ability to lift up to 10 pounds if/when necessary.
  • Routine use of telephone and email.

Nice To Haves

  • Experience with Canva is highly preferred

Responsibilities

  • Greet and welcome guests, visitors, and employees, ensuring a positive first impression.
  • Arrive punctually and maintain a professional, friendly, can-do attitude at all times.
  • Add guest names to the front lobby and conference room TV displays prior to arrival.
  • Notify employees upon guest, lunch, or package arrivals.
  • Maintain conference rooms—keep them stocked and organized, and ensure refrigerators are replenished throughout the day.
  • Support a “WOW” visitor experience as requested.
  • Open, date-stamp, and distribute incoming mail to appropriate mailboxes daily.
  • Coordinate outgoing shipments via USPS, FedEx, and UPS.
  • Manage all special deliveries and outgoing packages efficiently.
  • Answer and route calls on a multi-line phone system courteously and professionally.
  • Check voicemail and monitor office email inbox consistently throughout day, responding/forwarding messages promptly.
  • Prepare morning coffee service and refresh after lunch.
  • Restock kitchen areas daily with beverages, utensils, condiments, and other essentials.
  • Clean and organize kitchen spaces daily; wipe down refrigerators weekly.
  • Maintain and organize supply closets, ensuring inventory levels are kept current.
  • Place orders (including Amazon, beverage, and snack orders) and reconcile corresponding invoices.
  • Approve and submit vendor invoices for office supplies, coffee service, and cleaning.
  • Provide administrative support across departments, including printing, scanning, ordering gifts, and preparing shipments or packages.
  • Assist with special projects and ad hoc tasks assigned by HR or department leaders.
  • Set up conference rooms prior to meetings, ensuring cleanliness, stocked supplies, and functional AV equipment.
  • Schedule and post welcome messages for new hires or guests prior to arrival.
  • Reset and tidy up rooms following meetings and events.
  • Assist with setup and coordination of company events, celebrations, and meetings as directed by HR or department leadership.
  • Support events in the 550 building by preparing spaces and monitoring throughout the day.
  • Add new employees to the front TV welcome display, org chart, and company directory
  • Create nameplates and order business cards as approved by HR
  • Coordinate welcome lunches and related onboarding details.
  • Remove employees from the org chart and directory promptly
  • Clear, clean, and restock vacated workstations as needed.
  • Submit facility repair or maintenance requests through the building portal (e.g., lighting, repairs, equipment issues).
  • Monitor and follow up to ensure timely resolution.
  • Always leave a note and bell at the front desk when stepping away.
  • Perform additional administrative or operational duties as assigned by HR or company leadership.

Benefits

  • 100% employer-covered medical benefits and HRA account
  • Dental & vision plans
  • Generous PTO + 10 NYSE company holidays per year
  • 401K with company match program
  • Free onsite parking
  • Company-provided laptop and required technology
  • Access to an on-site gym (free of charge)
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