Office Receptionist

VirtusOverland Park, KS
13hOnsite

About The Position

A winner of Best Places to Work in Insurance seven years in a row, Virtus is looking for innovative individuals to join our fast-paced, rapidly growing team headquartered in Overland Park, Kansas. Virtus is a next generation insurance consulting firm that focuses on middle market clients in a variety of lines of coverage. With locations in Kansas City, Memphis, and Ft. Collins our team has a national scope and with a sophisticated client base that thrives on new ideas and our consultative approach. We're shaking up a tired insurance industry and creating something better: an experience that empowers our people to evolve, take smart risks, and face the future boldly. The Office Receptionist is responsible for overseeing the daily administrative and operational functions of Virtus. This role ensures efficient office operations, supports brokers and account managers, maintains compliance standards, and delivers exceptional service to clients and insurance partners. The Office Receptionist plays a key role in driving productivity, organization, and a positive team environment. The Office Receptionist combines technical expertise with strong relationship management skills to ensure client risks are identified, addressed, and continuously optimized. This role works closely with producers, service teams, and carriers to deliver tailored risk strategies, seamless execution, and an exceptional client experience.

Requirements

  • Associate or Bachelor’s degree in Business Administration, Finance, or related field preferred
  • 1-3 years of office management experience (insurance or financial services preferred)
  • Strong organizational and multitasking skills
  • Knowledge of insurance operations and terminology
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office
  • Ability to prioritize tasks and meet deadlines
  • High level of professionalism and confidentiality

Responsibilities

  • Oversee daily office operations to ensure smooth workflow and efficiency
  • Develop and implement office policies and procedures
  • Greet clients and visitors in a friendly and professional manner
  • Answer and direct incoming phone calls
  • Order lunches for meetings and staff as needed
  • Prepare coffee and refreshments for clients and team members
  • Receive, sort, and distribute incoming mail and packages
  • Prepare outgoing mail and coordinate courier pickups
  • Keep common areas, conference rooms, and reception tidy and organized
  • Maintain office supplies and place supply orders when needed
  • Schedule meetings and assist with calendar coordination
  • Provide general administrative support to brokers and staff
  • Manage office supplies, vendor relationships, and equipment maintenance
  • Coordinate schedules, meetings, and internal communications
  • Maintain organized filing systems (physical and electronic)
  • Foster a professional and collaborative office culture

Benefits

  • health/401(k)/dental/vision
  • unlimited PTO
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