RECEP/IR

ELDER SERVICES OF CAPE COD AND THE ISLANDS IN • South Dennis, MA

15h • Onsite

About The Position

Elder Services of Cape Cod and the Islands welcomes everyone, without exception! ESCCI is a nonprofit, community-based organization dedicated to promoting welfare, enhancing the quality of life, and maintaining the dignity of elders in Barnstable, Dukes (except Gosnold), and Nantucket Counties. The organization acts as a central source for information and referral, as an advocate, collaborator, and catalyst, as a coordinator of services and care, as an educator, and as a provider of direct services.

We are currently hiring a Receptionist/Information and Referral Specialist. As a Receptionist/Information and Referral Specialist, you will provide excellent customer service to walk in visitors, callers, employees and Board Members. Information and Referral Specialist responds to requests for information from the community via telephone, email, fax, on-line referrals or in-person. Provides resources, external or internal referrals. The pay range for this position is $ 22.28 to 29.66 per hour for 34 hours per week plus unpaid one hour lunch each day.

Requirements

• Ability to collaborate, take initiative, provide/ receive feedback.
• Ability to communicate and work with the elderly and community resources serving the elderly population.
• Excellent computer skills required.
• Ability to work independently and professionally.

Responsibilities

• Provide excellent customer service to walk in visitors, callers, employees and Board Members.
• Respond to requests for information from the community via telephone, email, fax, on-line referrals or in-person.
• Provide resources, external or internal referrals.

Benefits

• 3 weeks vacation accrual
• 3 weeks sick accrual
• 5 personal days
• 12 paid holidays
• Comprehensive health insurance with employer-paid deductible, $0 out-of-pocket employee responsibility
• 403b retirement with 6% Employer salary contribution

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees