Receptionist I

Canon Business Process Services, Inc. • Kalamazoo, MI

1d

About The Position

Acts as the first point of contact for outside visitors, vendors, customers, and job applicants. Greets visitors, operates a switchboard to route incoming calls and place outgoing calls, and performs related administrative duties as required. May coordinate transportation, manage packages and faxes, schedule conference rooms, arrange catering, and support departmental mailings. Must learn new features and functionality of office automation equipment introduced at the site. Prepares monthly production and volume reports to measure productivity and prepare billing charges.

Requirements

• High school diploma or equivalent.
• Two years of direct experience as a receptionist.
• Ability to operate various office equipment.
• Basic computer skills, including Word and PowerPoint.
• Ability to perform routine functions using office systems and equipment, including internal and office directories, photocopying, color copying, and faxing.
• Excellent customer service skills, a professional attitude, and a professional appearance.
• Ability to work overtime and meet deadlines.

Nice To Haves

• Prior experience working in a professional office environment.

Responsibilities

• Handle incoming calls on a main or floor switchboard and route them to the appropriate party.
• Greet outside visitors professionally.
• Sign for incoming and outgoing packages as needed and route them to the appropriate party.
• Use the internal paging system.
• Arrange car service or messenger service when requested by a client.
• Perform filing, typing, and other administrative duties as requested by a client.
• Assist departments with mass mailings.
• Receive and route faxes as needed.
• Schedule conference rooms and order catering based on client requests.
• Learn new features and functionalities of copying machines, fax machines, scanners, PBX boxes, and other office automation equipment introduced at the site.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED