Receptionist I

Essnova Solutions, Inc.•Washington, DC

3d•Onsite

About The Position

Essnova Solutions, Inc. is an SBA 8(a) and HUBZone-certified small business federal contractor, delivering technology and professional services to government and commercial clients. As a Receptionist I, you will play a vital role in supporting the operations of federal offices, specifically at CSOSA locations in the Washington, DC metro area. You will be the first point of contact for visitors and staff, ensuring a professional and welcoming environment.

Requirements

Bachelor's degree
Professional front-office reception or front desk support experience
Professional administrative or general office support experience
Experience in a customer-facing role (in-person and/or phone-based)
Professional experience handling written business communications (emails, memos, correspondence)
Professional experience handling verbal communications with visitors/customers in a front-office environment
Ability to commute to CSOSA locations across the Washington, DC metro area as needed

Nice To Haves

Federal or public sector administrative or customer service experience
Current residency in the Washington, DC / DMV area

Responsibilities

Providing front-office reception and customer service support in a federal office setting
Managing administrative and general office tasks to maintain efficient operations
Greeting and assisting visitors, clients, and staff both in-person and over the phone
Handling written business communications such as emails, memos, and correspondence
Maintaining a professional demeanor and appearance at the front desk
Supporting day-to-day office functions and collaborating with team members
Ensuring compliance with federal office protocols and procedures