Part Time-Receptionist Greeter - Fri & Sat 9-6, Sun 11-4

Mercedes-Benz of Rockville Centre•Rockville Centre, NY

1d•Onsite

About The Position

We are seeking a Part-Time Weekend Receptionist-Greeter (Fridays 9:00AM - 6:00PM, Saturdays 9:00AM - 6:00PM and Sundays 11:00AM - 4:00 PM) for our Front Greeters Desk at Mercedes-Benz of Rockville Centre. Excellent customer service skills and a winning attitude a must. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. Mercedes-Benz of Rockville Centre became Long Island’s first Mercedes-Benz dealer in 1957. Our experienced staff is dedicated to providing clients with the best experience imaginable. If you are looking for an opportunity to work for a fast growing, family owned dealership, Mercedes-Benz of Rockville Centre is for you! Mercedes-Benz of Rockville Centre is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing. At Mercedes-Benz of Rockville Centre, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Mercedes-Benz of Rockville Centre, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also, rewarding outstanding effort and results through bonus and commission programs.

Requirements

Available to work flexible hours on Friday, Saturday & Sunday
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Willing to take Pre-Employment Test drug screening

Nice To Haves

Experience with Microsoft Office suite is a plus

Responsibilities

Greet and help Customers that come into the Showroom
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently