Sun)

Emerald Heights•Redmond, WA

1d•Onsite

About The Position

The Concierge provides a welcoming environment of hospitality to guests and residents of Emerald Heights. The Concierge displays superior customer service skills by maintaining a calm, focused, and patient disposition while handling a busy front desk. A strong team player, able to multitask, and perform computer and administrative duties.

Requirements

High school diploma or GED.
One year front desk experience preferred; or equivalent customer service experience preferred.
Knowledge of computer Microsoft office suite programs.
Ability to prioritize and multi-task.
Keyboarding skills 50-60 wpm preferred.
Ability to function as a positive part of a team in achieving goals.
Excellent English communications skills, both verbal and written.
Must have good problem solving skills.
All Emerald Heights employees must pass a criminal background check and other pre-employment requirements.
We are an E-Verify employer.

Nice To Haves

Knowledge of the local area a plus.

Responsibilities

Cordially and professionally greet and direct residents, visitors, callers, and staff.
Routes phone calls, messages and mail to appropriate staff members.
Communicates utilizing multi-line telephone system and 2-way radio.
Responds to medical emergencies and urgent matters in accordance with policy.
Completes various administrative projects and assignments.
Generates and distributes forms.
Sorts and distributes US mail to residents and staff mail boxes.
Coordinated and takes reservations for the guest apartments.
Assists residents with their requests for disbursements from the petty cash account.
Process receipts.
Attends meetings and functions.
Maintains confidentiality as it relates to resident information and business functions.
Practices good judgment.
Dresses appropriately for a professional office.
Other duties as assigned.

Benefits

100% paid medical, dental and vision
employer paid life insurance and AD&D for employees working 30+ hours/week
Flexible Spending account for medical and childcare reimbursements with a $500.00 rollover feature (No Rollover on childcare)
option to purchase Long Term disability insurance
company’s 403(B) plan
Tuition reimbursement
Employee Assistant Program (EAP) through Wellspring Family Services
Gym/Pool
Free Parking
Free meal
Beautiful walking paths around the community