Receptionist/General Office Assistant

Associated Universities Inc. • Charlottesville, VA

9d • $14 - $21 • Onsite

About The Position

The National Radio Astronomy Observatory (NRAO), managed by Associated Universities, Inc. (AUI), is a leading research and development organization in the study of the universe. NRAO operates state-of-the-art radio telescope facilities and is a hub for scientific collaboration. AUI is a nonprofit organization operating NRAO under a cooperative agreement with the National Science Foundation. The Observatory has made significant contributions to the study of black holes, galaxies, and the early universe. NRAO is seeking a Receptionist/General Office Assistant with a high level of professionalism to perform various administrative and clerical tasks, often handling confidential information. This role is crucial for creating a positive first and last impression and for monitoring visitors. The position is based at NRAO headquarters in Charlottesville, Virginia, on the grounds of the University of Virginia.

Requirements

• High school diploma or GED or equivalent combination of education and experience
• Minimum of one year of experience in a receptionist or administrative capacity
• Proficiency with personal computers including word processing and spreadsheet software (Microsoft Office Suite)
• Excellent customer service skills and comfort interacting with the general public, groups, and individuals of all professional levels
• Knowledge of standard office practices, procedures, various office equipment, and administrative techniques
• Strong attention to detail
• Excellent verbal and communication skills
• Ability to understand and follow oral and written instructions
• Highly organized, takes initiative, and performs work independently
• Ability to maintain accurate records
• Resourceful and proactive when issues arise
• Positive and professional attitude
• Ability to work at a computer terminal for extended periods
• Ability to work effectively in an environment with multiple tasks and competing priorities
• Ability to handle, bend, stoop, lift, and reach in the maintenance of the office filing system
• Ability to communicate in person, by electronic mail, and by telephone
• Specific vision abilities required include close vision and ability to adjust focus
• Must be authorized to work in the United States
• Observatory presently cannot sponsor H-1B Visas for this position

Responsibilities

• Staffing the front desk during business hours (8:30am-5pm, M-F)
• Greeting and monitoring visitors
• Maintaining building security by following safety procedures and controlling building access
• Answering, handling, and directing incoming calls
• Responding to visitor inquiries politely and promptly
• Scheduling meetings and conferences using the Meeting Planner system
• Assisting with internal meeting/event set-up and break-down
• Managing the Observatory-wide events calendar
• Overseeing the staff vehicle registration log
• Coordinating facility use for external organizations
• Assisting with various clerical duties (e.g., filing, photocopying, invoicing, credit card reconciliation)
• Proactive compliance with NRAO and government safety policies and procedures
• Assisting with special projects
• Performing other administrative duties as assigned

Benefits

• Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days)
• Medical, dental and vision plans effective on the first day of employment
• Retirement benefit: AUI contributes 10 percent of a qualified participant’s base pay with no required employee contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED