Receptionist / Front Desk Associate (Part-Time)

The Residence at Presque Isle Bay • Erie, PA

23h • Onsite

About The Position

We are seeking a warm, welcoming, and organized Part-Time Receptionist to serve as the face and voice of our senior living community. In this role, you will be the first point of contact for residents, family members, visitors, and vendors—providing excellent customer service, managing incoming phone calls, and assisting with day-to-day administrative tasks. If you enjoy helping others, thrive in a supportive environment, and want a consistent weekday morning schedule, we would love to meet you!

Requirements

• High School Diploma or equivalent required.
• Basic computer literacy (Microsoft Word, Outlook, spreadsheets) and comfort operating a multiline telephone system.
• Strong verbal communication skills, dependability, patience, and a positive attitude when interacting with seniors and families.
• Must pass standard pre-employment background checks and health screenings.

Nice To Haves

• Prior front desk, office, customer service, or administrative experience preferred, but motivated entry-level candidates are welcome to apply!

Responsibilities

• Greet all residents, family members, guests, and professional visitors warmly upon arrival.
• Answer incoming telephone calls in a professional manner, route calls to appropriate departments, and take accurate messages.
• Assist visitors with sign-in protocols and direct them to appropriate areas of the community.
• Receive, sort, and distribute incoming mail and package deliveries.
• Provide light administrative and clerical support to community leadership (e.g., copying, filing, scheduling, or basic data entry).
• Maintain a clean, professional, and welcoming reception desk area.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED