Flex Part Time Receptionist Escrow Support

First American • Juneau, AK

20h • Hybrid

About The Position

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. We are seeking a reliable and detail-oriented Flex Part-Time Receptionist / Escrow Support team member to support our Juneau office. This hybrid role combines front desk responsibilities with administrative support for escrow operations. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment.

Requirements

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and general office systems
• Ability to manage multiple priorities and adapt to changing workload
• Professional demeanor and strong customer service orientation

Nice To Haves

• Previous receptionist, administrative, or escrow/title experience

Responsibilities

• Greet clients and visitors in a professional and welcoming manner
• Answer and route incoming calls promptly
• Manage incoming/outgoing mail and deliveries
• Maintain a clean, organized reception area
• Schedule appointments and assist with office coordination
• Assist escrow officers with file setup, document preparation, and data entry
• Order payoffs, tax information, and other required documents
• Prepare and review escrow-related paperwork for completeness
• Support closing processes and ensure timely follow-up on outstanding items
• Maintain accurate records in accordance with company and regulatory standards

Benefits

• Collaborative and supportive team environment
• Opportunity to gain hands-on experience in escrow and title operations
• Flexible scheduling to support work-life balance
• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees