RECEPTIONIST/DATA CLERK

Dauphin County•Harrisburg, PA

5h•$16•Onsite

About The Position

Dauphin County Tax Claim is currently accepting application for the full-time position of Receptionist/Data Clerk. The objective of the employee in this position is to perform the following duties: Greet and accommodate, within established guidelines, inquiries from of the public who visit or telephone the Bureau for the purpose of research or inquiry relative to unpaid real estate taxes and/or payment of delinquent real estate tax; further provide assistance as directed to assist in the maintenance of records for and of various tax sales. The employee in this role also updates and maintains the Tax Claim Bureau data base, and all other data bases as necessary, with information provided by other departmental personnel.

Requirements

Must be able to speak and understand the English language in an understandable manner in order to carry out essential job duties.
Must possess effective communication and interpersonal skills.
Must possess initiative and problem-solving skills.
Must possess ability to function independently, have flexibility and the ability to work effectively with employees, department heads, staff and others.
Must possess ability to maintain confidentiality in regard to property records, as applicable.
Must possess some technical knowledge of operating personal computers and other office equipment as necessary.
Must acquire knowledge of the principals of assessment practices as it relates to essential functions of the job.

Responsibilities

Maintain a cash drawer for the purpose of taking payments, either by cash, approved check debit card or credit card.
Make a daily reconcilement of the cash drawer.
Prepare daily office settlement including preparation of daily cumulative deposit for delivery to the County Treasurer.
Operate a PC-based data terminal for the purpose of system inquiry and receipt of payments.
Operate a PC and printer with appropriate software to prepare reports, correspondence and court filing as directed.
Answer incoming telephone calls and ascertain where to appropriately direct an inquiry is unable to adequately assist.
Communicate orally with public officials, coworkers and public.
Accurately process data entry forms provided to update and maintain mainframe database.
Operate office equipment as necessary, i.e. typewriter, PC w/appropriate software, printer, data terminal, fax, copier, calculator, and telephone equipment.
Maintain manual office files as directed.
File, retrieve, and sort alphabetically and numerically.
Perform other job-related duties as required.
Communicate effectively with officials, coworkers, and public, both in person, by telephone, and internet inquiries.
Understand assessment practices and taxation based on assessed property values and operate within the office guidelines for delivery of information.
Answer incoming calls and ascertain where to appropriately direct an inquiry if unable to adequately assist the caller or visitor.
Accurately process information (data entry) to update data bases.
General office operations such as operate office equipment, i.e. personal computer with proprietary software and Microsoft operation systems, telephone system, fax, copier, printers, microfilm readers, and calculator.
Process incoming and outgoing mailing as required.
File, retrieve, and sort alphabetically and numerically.